Privacy policy

When you visit our websites, you trust us with your information. This Privacy Policy is meant to help you understand what information we collect, why we collect it and what we do with it. It is important, and we hope you will take time to read it carefully.  

Your personal information  

There are many different ways that you can visit our websites and engage with us, to search for, and when you share information with us, for example by emailing As you use our website, we want you to be clear how we’re using information and how you can protect your privacy. 

Our Privacy Policy explains: 

  • What information we collect and why we collect it. 
  • How we use that information. 
  • The choices you have and your rights, including how to access and update information. 

Who we are and how you can contact us 

We are the innocent foundation.  Our registered office is at 342 Ladbroke Grove, London, W10 5BU.  You can contact us by email at  

When we refer to our website, we mean our website at  

Where we collect your personal information from  

We collect information to provide a better experience to all our visitors – from figuring out basic stuff like which language you speak, to more complex things like uploading proposals for grant funding. We may collect personal information about you in the following ways:  

Data you give to us: 

  • Data you give to us when you register to use our services 
  • When you talk to us on the phone 
  • When you use our website, mobile device apps, or web chat 
  • In emails or letters to us 
  • When you engage with us on social media, your social media username, if you interact with us through those channels; 
  • When you give us feedback and comments; 
  • When you book any kind of appointment with us; and  
  • When you send us photographs and images of yourself. 

Data we collect when you use our services 

  • Profile and usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies and other internet tracking software. 
  • We use several products to analyse traffic to this website to understand our visitors’ needs and to continually improve our sites for them. We collect only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address. 
  • The innocent foundation and our partners use technologies to collect and store information about the device or browser you use when you visit ours and third-party sites, and this may include using cookies or similar technologies to identify your browser or device 
  • when you give us some feedback; and 
  • when you use our website and subscribe to our newsletter or register to take part in any campaign or competition. 

Data from third parties we work with 

  • Organisations that introduce you to us 
  • Social networks
  • Agents working on our behalf 
  • Government and law enforcement agencies; and 
  • Identity and contact data from publicly availably sources. 

Data we collect about you  

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:  

  • Identity data – name, username, marital/civil partnership status, title, photographs, date of birth and gender. Contact data ––delivery address, email address or telephone numbers, social media addresses 
  • Technical data – internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website 
  • Usage data – information about how you use our website, products and services 
  • Profile data – feedback and survey responses.
  • Communications data –your communication preferences. 

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. 

We do not collect any special categories of personal data about you.  This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.  

How we use your personal information  

Your privacy is protected by law.  We are only allowed to use personal information about you if we have a legal basis to do so, and we are required to tell you what that legal basis is.  We have set out in the table below: the personal information which we collect from you, how we use it, and the legal ground on which we rely when we use the personal information.   

What personal information we collect  Our legal grounds for processing  Our legitimate interests (if applicable) 
Email address  To respond to your proposal or query  N/A 
Your personal details including, name and contact details  To manage our relationship with you, including notifying you about changes to our terms or privacy notices  N/A 
Your proposal submissions and accompanying emails   To administer and protect our business and our website  N/A 
Technical and aggregated data  To use data analytics to improve our website, products / services, marketing, customer relationships and experiences  N/A 
Your CV  Recruitment and staffing.   N/A 

Who we share your personal information with  

We may share your personal information with any of the following organisations, for the purposes of providing the services which you have requested from us:  

  • Agents and advisers that we use  
  • Organisations that we have a partnership with 
  • Donors or grant makers that would be more suitable for your proposals 

You can find details of how these third parties use your personal information by looking at their privacy policies, all of which they should make available on their websites, or on request.  

We require all organisations who we share your data with to respect the security of your personal data and to treat it in accordance with the law.  We do not allow any of our service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

Failing to provide personal data  

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time. 

Third party links  

Our website may include links to third party websites, plug-ins and applications.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy statements.  When you leave our website, we encourage you to read the privacy notice or policy of every website you visit. 

Transferring your personal information outside the EEA 

The EEA is the European Economic Area, which consists of the EU Members States, Iceland, Liechtenstein and Norway. If we transfer your personal information outside the EEA, we have to tell you.  We do not transfer your data outside of the EEA. If we do transfer your personal information outside the EEA, we will make sure that it is protected in the same way as if it was being used in the EEA. 

Data security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator (including the ICO) of a breach where we are legally required to do so. 

How long do we keep your personal information  

We may keep your personal information for up to 6 years for one of the following reasons:  

  • To respond to any questions, proposal submissions or complaints from you 
  • To maintain our records 
  • To comply with laws applicable to us 
  • To inform our upcoming, five-year strategy cycle 
  • Recruitment and staffing 

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.  

In some circumstances we may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

Your rights  

You have certain rights which are set out in the law relating to your personal information.  The most important rights are set out below.  

Getting a copy of the information we hold  

You can ask us for a copy of the personal information which we hold about you, by writing to us at 342 Ladbroke Grove, London, W10 5BU. This is known as a data subject access request.  You will not have to pay a fee to access your personal data, unless we believe that your request is clearly unfounded, repetitive or excessive.  In such circumstances we can charge a reasonable fee or refuse to comply with your request.  We will try to respond to all legitimate requests within one month.  Occasionally it may take us longer than a month and in that case, we will notify you and keep you updated.  

Telling us if information we hold is incorrect  

You have the right to question any information we hold about you that you think is wrong or incomplete.  Please contact us at 342 Ladbroke Grove, London, W10 5BU if you want to do this and we will take reasonable steps to check its accuracy and, if necessary, correct it.  

Telling us if you want us to stop using your personal information 

You have the right to:  

  • object to our use of your personal information (known as the right to object); or 
  • ask us to delete the personal information (known as the right to erasure); or  
  • request the restriction of processing; or 
  • ask us to stop using it of there is no need for us to use it (known as the right to be forgotten).  

There may be legal reasons why we need to keep or use your data, which we will tell you if you exercise one of the above rights.  

Withdrawing consent 

You can withdraw your consent to us using your personal information at any time.  Please contact us at 342 Ladbroke Grove, London, W10 5BU if you want to withdraw your consent.  If you withdraw your consent, we may not be able to provide you with certain products or services.  

Request a transfer of data  

You may ask us to transfer your personal information to a third party.  This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.  

Making a complaint  

Please let us know if you are unhappy with how we have used your personal information by contacting us by email (Subject Line: FAO data controller, see below for contact details), or data controller, Innocent Foundation, 342 Ladbroke Grove, London, W10 5BU. You also have a right to complain to the Information Commissioner’s Office.  You can find their contact details at  We would be grateful for the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.  

Contact: Connor Friesen, Data Controller,